Frequently Asked Questions

No. limoserviceniagara.com is an independent lead-generation platform operated by DealFlow Agency Private Limited. We do not own vehicles or employ chauffeurs. Every quote request and call is handled by our licensed service partner, Chauffeured in Black (15165041 Canada INC, Ontario Licence No. V04-5491140), who provides the transportation. See our Affiliate & Partner Disclosure.

Your request is forwarded to Chauffeured in Black's dispatch team, who will contact you by phone or email — usually within one hour — with a written quote. Submitting the form is free and does not commit you to booking. You pay the partner directly only if you decide to book.

Calls and WhatsApp messages to 905-650-4100 go straight to the licensed partner's 24/7 dispatch, not to us. They can quote, book and handle same-day requests.

No. You pay the partner's standard rates. We may receive a referral fee from the partner for leads generated through this website, but that never increases your price.

The partner serves all of Niagara Region including Niagara Falls, Niagara-on-the-Lake, St. Catharines, Welland and Fort Erie, plus transfers to and from Toronto, Mississauga and the regional airports (Toronto Pearson YYZ, Buffalo BUF and Hamilton YHM).

Booking 24–48 hours ahead is recommended for airport transfers. For weddings and proms, peak dates fill quickly, so reserve 4–8 weeks ahead. Same-day service is often available — call the dispatch line directly.

Yes. The partner quotes flat rates confirmed before the trip — no meters and no surge pricing. Rates shown on this website are starting-from base rates; gratuity (15–20% recommended) and applicable taxes are added at invoicing. Your binding price is the written quote from the partner.

Yes. The partner's chauffeurs hold a Class 4 Ontario driver's licence, are background-checked and professionally trained. Chauffeured in Black holds Ontario Licence No. V04-5491140 and carries $5m commercial insurance.

The partner monitors flights in real time at no extra charge and adjusts pickup times automatically. Airport arrivals include 60 minutes of complimentary wait time.

Yes. On Step 2 of the quote form choose 'Round Trip' and add your return date and time. Return trips are quoted at the same flat rate each way.

Cancellation, change and refund terms are set by the partner and confirmed with your booking. As a guideline, standard transfers can be cancelled free of charge with 24 hours notice; wedding and event bookings may require more notice. Always confirm the policy on your written quote.

We forward your request details to Chauffeured in Black so they can quote and fulfil your trip; we do not sell your data or send newsletters. Full details are in our Privacy Policy.